This study assesses patient satisfaction and engagement during radiology procedures in the UAE. The study assesses patient satisfaction and engagement through inquiries about appointments, waiting times, staff attitude, quality of communication, and overall satisfaction. A cross-sectional descriptive study collected the data retrospectively using a pre-structured questionnaire. The survey comprises six sections; Sociodemographic, appointment system, waiting time, staff attitude, communication, and overall satisfaction. An open-ended question to share their suggestions or opinions on their imaging experience.